Our first secret shopper was Mrs. Wire! Boy, oh boy, the students realized they have a lot of work to do. Their overal customer service was rated at a 2. They didn't say hello, and Mrs. Wire had to wait a LOOONNNGG time to get waited on.
Our second secret shopper was Mrs. Davey. She came in this morning and we are interested to see how she rated the students. She also didn't have anyone greet her. The pressure's on!
Several of our students went to get us some new flavors. Someone's In The Kitchen gave us a big list of different flavor recipes, such as a "Snowman". This is white choc and peppermint flavors. I'm excited to try it out!